Ready for Sweetness?

PLACE YOUR ORDER

POLICIES

Order timing

To best serve you and create your confections with the utmost quality, we ask that you provide us at least 48 hours advance notice. The sooner the better!

Deposits

Cancelations

We require a 50% non-refundable deposit for all orders $50 and over due at the time of ordering.

If you need to cancel your order, please notify us at least 48 hours in advance. Failure to notify will result in loss of deposit or 50% of payment.

REFUNDS/EXCHANGES

Due to the tedious, handcrafted nature of our products, we are unable to provide refunds or exchanges for custom orders. Once you or a designated party has picked up an order and signed for it, it is considered "accepted" – we will ask to make sure that everything is correct such as the design, spelling, etc. Refunds requested due to decorating style, writing, color shade, or general design will not be honored after signing for your cake.

All products are the responsibility of the customer once it leaves our shop. We are not responsible for any damage occurring to the cake during transport, set-up or any time thereafter. You will be given instructions on how to carry, transport, and store your cake upon pick up. Keep in mind that cakes are very fragile and damages can happen if not handled properly – such as cracks, smudges, melted frosting, etc.

Cake flavor and texture is subjective. Full refunds requested due to flavor or texture after the cake has been accepted and picked up will not be honored.